lunya

What size should I buy?

Do you have any physical locations?

Can I cancel or edit my order?

The Lunya Membership

Ordering

Shipping Fees and Delivery Time

What shipping providers do you use?

Do you ship to P.O. Boxes?

What if something is wrong with my order upon delivery?

What if there is a shipping carrier issue?

Shipping

How do I return a Lunya item?

What’s Lunya's return policy?

I would like to return for a refund or store credit…

I just need to exchange…

How do I return or exchange a gift?

I purchased Lunya through a third party. Can you help?

Loop x Poshmark integration

U.S. Returns + Exchanges

What’s Lunya's international return policy?

Can I return a gift I received from an international order?

When will I get my refund?

International Returns

Contact us

Lunya x Avocado Partnership

How do I contact Lunya?. We're happy to assist with any inquiries you may have!. Customer HappinessEmail us at happiness@lunya.co or fill out the contact form here. *Please be sure to check your spam, junk, and promotions folders for our replies. We

How do I contact Lunya?We&apos;re happy to assist with any inquiries you may have!Customer Happiness Email us at happiness@lunya.co or fill out the contact form <a href="https://lunya.co/pages/faqs?hcUrl=%252Fen-US%252Fcontact" target="_blank" rel="noopener noreferrer">here</a>.&#xA0;*Please be sure to check your spam, junk, and promotions folders for our replies.We are available Monday - Friday, 9:00 AM - 5:00 PM PST, excluding bank holidays.&#xA0;Our next scheduled closure is Friday, April 3rd.

We've partnered with Avocado!. Any purchases made through Avocado must be returned directly to Avocado. Lunya's return policy will be adhered to. Any Avocado items purchased through Lunya can be returned online here for a refund only. Avocado's retur

We&apos;ve partnered with <a href="https://www.avocadogreenmattress.com/collections/lunya-x-avocado?srsltid=AfmBOoo2lfJ2-Hs31paZnbhVN8vxQoSOBplqDnE43ljlw0YYq012j5fg" target="_blank" rel="noopener noreferrer" class="fr-strong">Avocado</a>!&#xA0;Any purchases made through Avocado must be returned directly to Avocado. Lunya&apos;s <a href="https://lunya.co/pages/faqs?hcUrl=%252Fen-US%252Fwhat%2525E2%252580%252599s-lunyas-return-policy-1087250" target="_blank" rel="noopener noreferrer" class="fr-strong">return policy</a> will be adhered to.&#xA0;Any Avocado items purchased through Lunya can be returned online <a href="https://returns.lunya.co/#/" target="_blank" rel="noopener noreferrer" class="fr-strong">here</a> for a refund only. Avocado&apos;s <a href="https://help.avocadogreenmattress.com/en/articles/6641437-what-is-avocado-s-return-policy?_ics=1759284146282&amp;irclickid=~da76W28-8dkbc4UWYZOWMDEICIEFAFKHBAsmndec80XQHBzqpkh~" target="_blank" rel="noopener noreferrer" class="fr-strong">return policy</a> will be adhered to.&#xA0;Lunya discounts cannot be applied to Avocado items.&#xA0;

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