How do I return or exchange a gift?Updated 19 days ago

You can initiate a return for store credit or an exchange (U.S. only) using the following link: ONLINE GIFT RETURN HERE. If you need the order information, fill out the online form on the gift return page under "Don't have your order information?" and we can locate it for you. 

Follow the steps in the portal, and at the end of the process, a return label and return packing slip will be created for you. 

Returns must be sent back using the provided return label and the item(s) are required to match what is listed on the return packing slip. Lunya is not responsible for returns or items not meeting this criteria.

As long as our ONLINE GIFT RETURN page is utilized, the gift giver will not receive any notifications.

For information about international returns, CLICK HERE.