I just need to exchange…Updated 17 days ago

U.S. ONLY

When inputting your return through our ONLINE RETURN PORTAL, you will be shown your exchange options to choose from; see below for more details. 

At the end of the process, a USPS return label and return packing slip will be created for you. 

INSTANT EXCHANGE

Input your credit card to get your new items sent immediately. 

A $1 hold will be put on your card. The hold will stay in place for 7 days and then drop, regardless of whether the product is returned or not. If the return item is not sent back and scanned as "in-transit" within the return window, your card will be charged the full amount of the item. 

To confirm, you’ll only pay if your return isn’t physically in the mail within 15 days.

EXCHANGE WITH A DIFFERING COST

Proceed through the return portal and shop for something new…

Should the price be the same, an even exchange will be created. 

Should the price of the new item be lower than the original, you will receive a refund of the balance once the return is delivered and inspected at our warehouse. 

Should the price of the new item be higher than the original, you will be able to pay for the difference at that time.

Exchanges are not currently available on orders placed through social media.