When will I get my refund?Updated 18 days ago
Once your item(s) have been delivered, undergone, and passed inspection, we will refund the balance back to your original payment method and will notify you of your refund via email. This refund may only be credited to your original method of payment.
Note: This process can take up to 10 business days (Monday-Friday, excluding U.S. holidays) from the delivery date to complete. After your refund has been issued by us, allow 2-3 additional business days for those funds to be posted to your account. *This depends on your credit/debit card company or bank’s timeframe.
For all international orders, original shipping and handling charges and duties + taxes are not refundable. A $10 return fee will be deducted from your refund. If store credit is chosen as the refund outcome, the $10 fee will be waived.