Once your order is placed, you will receive a confirmation email letting you know that we have received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Please check spam/junk mail. Ship
We use various carriers for all Ground orders, including but not limited to USPS. Ground shipping for U.S. orders may take up to 5-9 business days (M-F, excluding holidays) to arrive from the day you receive your shipping confirmation. We use UPS for
Yes! We can ship orders to P.O. boxes when choosing Ground shipping. This includes APO/FPO addresses. If you have any issues with your APO/FPO address, please email us at [email protected].
If you receive an item that you believe is damaged or incorrect, please reach out to our Customer Happiness team immediately by emailing us at [email protected] for assistance.
If the package appears to be stuck in transit, damaged en route, and or lost, we kindly ask to wait 4 business days (M-F, excluding holidays) before reaching out. Please note, that some carriers will scan a package as delivered when it is still out f