SHIPPING & DELIVERY. We offer FREE standard shipping on orders over $150 shipped via USPS within the Contiguous U.S. (excludes Alaska, Hawaii, U.S. Territories & APO/FPO destinations). Depending on your shipping location, please allow 3 – 10 business

SHIPPING &amp; DELIVERYWe offer FREE standard shipping on orders over $150 shipped via USPS within the Contiguous U.S. (excludes Alaska, Hawaii, U.S. Territories &amp; APO/FPO destinations). Depending on your shipping location, please allow 3 &#x2013; 10 business days for delivery, excluding holidays. Orders placed after 12 PM EST Monday to Friday (excluding holidays) are not guaranteed to go out the same day.Your order is shipped from our warehouse in New Jersey. Please refer to chart below for optional shipping methods:<table width="555" style="margin-right: calc(8%); width: 92%;"><tbody><tr><td style="width: 31.688%;">SHIPPING METHOD</td><td style="width: 32.484%;">DELIVERY TIME</td><td style="width: 17.7846%;">UNDER $150</td><td style="width: 17.8842%;">OVER $150</td></tr><tr><td style="width: 31.688%; vertical-align: middle; text-align: left;">Standard Ground</td><td style="width: 32.484%; vertical-align: middle; text-align: left;">3 &#x2013; 10 business days, depending on location</td><td style="width: 17.7846%; vertical-align: middle; text-align: left;">$7.95</td><td style="width: 17.8842%; vertical-align: middle; text-align: left;">FREE</td></tr><tr><td style="width: 31.688%; vertical-align: middle; text-align: left;">Standard Ground to Hawaii, Alaska, US Virgin Islands, Puerto Rico</td><td style="width: 32.484%; vertical-align: middle; text-align: left;">Up To 15 business days, depending on location</td><td style="width: 17.7846%; vertical-align: middle; text-align: left;">$17.99</td><td style="width: 17.8842%; vertical-align: middle; text-align: left;">$17.99</td></tr><tr><td style="width: 31.688%; vertical-align: middle; text-align: left;">Third Day</td><td style="width: 32.484%; vertical-align: middle; text-align: left;">UPS3 business days</td><td style="width: 17.7846%; vertical-align: middle; text-align: left;">$15.00</td><td style="width: 17.8842%; vertical-align: middle; text-align: left;">$15.00</td></tr><tr><td style="width: 31.688%; vertical-align: middle; text-align: left;">Second Day</td><td style="width: 32.484%; vertical-align: middle; text-align: left;">UPS2 business days</td><td style="width: 17.7846%; vertical-align: middle; text-align: left;">$20.00</td><td style="width: 17.8842%; vertical-align: middle; text-align: left;">&#xA0;$20.00</td></tr><tr><td style="width: 31.688%; vertical-align: middle; text-align: left;">Next Day</td><td style="width: 32.484%; vertical-align: middle; text-align: left;">FedEx Standard Overnight</td><td style="width: 17.7846%; vertical-align: middle; text-align: left;">$39.99</td><td style="width: 17.8842%; vertical-align: middle; text-align: left;">$39.99</td></tr><tr><td style="width: 31.688%; vertical-align: middle; text-align: left;">Canada</td><td style="width: 32.484%; vertical-align: middle; text-align: left;">E-Post GlobalUp to 10 business days</td><td style="width: 17.7846%; vertical-align: middle; text-align: left;">$21.50 CAD($15.80 USD)</td><td style="width: 17.8842%; vertical-align: middle; text-align: left;">$21.50 CAD($15.80 USD)</td></tr></tbody></table>&#xA0;&#xA0;Any orders placed over the weekend will go out on Monday, including priority shipments. Expedited orders received by 12 PM EST are shipped the same day, excluding holidays. Expedited orders received after 12 PM EST&#xA0;are shipped the following business day.*In the event of a holiday or event, shipping times may vary, and a notice will be provided at the top of the site.Please note, USPS does not deliver on Saturdays. Orders shipped by USPS can take 3 &#x2013; 10 business days to arrive. Carriers will not guarantee the arrival dates of packages. Please keep this in mind if you need a package to arrive on a particular date.After you place an order online, you will receive an email confirming your purchase. If you do not receive this email, contact Customer Service at <a href="mailto:happiness@lunya.co">happiness@lunya.co</a> for investigation in this matter. Once your order has been shipped, you will receive another email with your shipping confirmation. This email will include your tracking number. If there is any shipping delay, our Customer Service team will notify you by email.If you are having trouble placing an order due to credit card failure, contact Customer Service at <a href="mailto:happiness@lunya.co" id="isPasted">happiness@lunya.co</a>, so we can further investigate in this matter. We will respond back within 24 hours of operation. You can also contact your bank for credit card validation.&#xA0;Please note, once your order has been placed, we are unable to make any changes to it or cancel it. Please make sure to review your order carefully.

Shipping Fees and Delivery Time

We use various carriers for all Standard orders, including but not limited to USPS. Standard shipping for U.S. orders may take up to 3-10 business days (M-F, excluding holidays) to arrive from the day you receive your shipping confirmation. We use UP

We use various carriers for all Standard orders, including but not limited to USPS. Standard shipping for U.S. orders may take up to 3-10 business days (M-F, excluding holidays) to arrive from the day you receive your shipping confirmation.&#xA0;We use UPS and FedEx for all Express and Expedited orders.&#xA0; We use various carriers for orders shipped to Canada. Orders can take up to 3-10 business days (M-F, excluding holidays) to arrive after the order ships.&#xA0;

What shipping providers do you use?

Yes! We can ship orders to P.O. boxes when choosing Standard shipping. This includes APO/FPO addresses. If you have any issues with your APO/FPO address, please email us at happiness@lunya.co.

Yes! We can ship orders to P.O. boxes when choosing Standard shipping. &#xA0;This includes APO/FPO addresses. If you have any issues with your APO/FPO address, please email us at <a data-fr-linked="true" href="mailto:happiness@lunya.co">happiness@lunya.co</a>.&#xA0;

Do you ship to P.O. Boxes?

If you receive an item that you believe is damaged or incorrect, please reach out to our Customer Happiness team immediately by emailing us at happiness@lunya.co for assistance.

If you receive an item that you believe is damaged or incorrect, please reach out to our Customer Happiness team immediately by emailing us at <a href="mailto:happiness@lunya.co">happiness@lunya.co</a> for assistance.

What if something is wrong with my order upon delivery?

If the package appears to be stuck in transit, damaged en route, and or lost, we kindly ask to wait 4 business days (M-F, excluding holidays) before reaching out. Please note, that some carriers will scan a package as delivered when it is still out f

If the package appears to be stuck in transit, damaged en route, and or lost, we kindly ask to wait 4 business days (M-F, excluding holidays) before reaching out.&#xA0;Please note, that some carriers will scan a package as delivered when it is still out for delivery.If the latter, we also suggest checking the surrounding areas of your address, as applicable, like the garage, mailbox, or back door, or even with neighbors who may have grabbed it if they thought you weren&apos;t home or, housemates grabbing the package ahead of yourself. We&#x2019;ve seen all those scenarios and typically, the packages turn up.&#xA0;If not received within this time frame, email us at <a href="mailto:happiness@lunya.co">happiness@lunya.co</a> for assistance.

Shipping

Shipping Fees and Delivery Time

What shipping providers do you use?

Do you ship to P.O. Boxes?

What if something is wrong with my order upon delivery?

What if there is a shipping carrier issue?